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Senior Insights Specialist

Contract Type




Contact Name



Industrial Engineering


Margaret Chong

Contact Email

Published Date

14 December 2020

Eddy Chee.jpg

Margaret Chong


Licence Number: R1332053

Job Description

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  • Collaborate with business and operations experts to understand and address their data needs required to support better decision making

  • Collate relevant membership related data and analyse and interpret the patterns and trends to provide insights to business users

  • Build and maintain reports, ad-hoc queries and dashboards as needed in order to monitor business operations and deep dive into data to solve business problems.

  • Participate in a Business Intelligence project implementation including gathering business requirements and translating them into detail requirements documentation, work with technical resources to design and model data, build reports/ dashboards, develop and execute test cases and prepare documentation & training materials.

  • Improve quality of data such as support for activities to get members to update their membership data

  • Apply project management and adopt a process mapping mindset when approaching new initiatives and projects

  • Fulfil data and reporting requests received from business units within the organization


  • Strong data analytical skills with the ability to collect, organize, analyse, and present findings with attention to detail and accuracy.

  • Technical expertise regarding data models, database design development

  • Knowledge of data mining and segmentation techniques are advantageous

  • Experience in business intelligence and data visualization tools (such as Tableau, Power BI, Qlik) is preferred

  • Proficient with SQL and Excel a must; knowledge and experience with Python and R is a plus

  • Knowledge and experience working with CRM solutions is a plus

  • Data-oriented personality with good communication skills to present insights and findings

  • Work independently and able to effectively handle multiple tasks at one time

  • Degree in engineering, mathematics or business management with 3-5 years’ experience related to data analysis, data management, business analytics or business intelligence would be an advantage

  • Singaporean only

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