This position directs and oversees retail store operations and the operations team. Implements policies and procedures that increase operational effectiveness and maximize long-term store performance. Designs strategies to increase profits and makes recommendations for operational improvement. Report directly to CEO.

• Oversee the convenience store operations for several locations nationwide.

• Track, manage, and discuss store performance identifying areas for improvement a developing innovative new ideas to boost sales and performance.

• Manage, coach, and develop store team members ensuring they are meeting performance expectations and delivering world class customer service.

• Create, communicate, and enforce the merchandising, cleanliness, schematics, and customer service standards for all locations.

• Determine and set overall company, and individual store, margin goals; work with managers to increase sales volume and maximize profitability.

• Periodically meet with vendors to discuss sales trends, product selection, pricing, and merchandising schematics. Negotiate favorable agreements/contracts with vendors to maximize margins, maintain competitive retail pricing, and provide an excellent and unique product selection for customers.

• Oversee store appearance ensuring equipment is properly maintained, damaged items are under repair/replacement, and facility is clean and inviting.

• Review/manage overall store performance including cost inventory, operational expenses, and inventory loss.

• Review processing schedules or production orders to make decisions concerning inventory requirements, staffing requirements, work procedures, or duty assignments, considering budgetary limitations and time constraints.

• Direct or coordinate production, processing, distribution, or marketing activities of industrial organizations.

• Develop or implement production tracking or quality control systems, analyzing production, quality control, maintenance, or other operational reports to detect production problems.

• Review operations and confer with technical or administrative staff to resolve operations problems.

• Hire, train, evaluate, or discharge staff or resolve personnel grievances.

• Develop budgets or approve expenditures for supplies, materials, or human resources, ensuring that materials, labor, or equipment are used efficiently to meet targets.

• Initiate or coordinate inventory or cost control programs.

• Coordinate or recommend procedures for facility or equipment maintenance or modification, including the replacement of machines.

• Review plans and confer with research or support staff to develop new products or processes.

• Institute employee suggestion or involvement programs.

• Maintain current knowledge of the quality control field, relying on current literature pertaining to materials use, technological advances, or statistical studies.

• Negotiate products prices with suppliers.

• Additional duties as assigned.