Job Responsibilities:
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Collaborate with business and operations experts to understand and address their data needs required to support better decision making
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Collate relevant membership related data and analyse and interpret the patterns and trends to provide insights to business users
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Build and maintain reports, ad-hoc queries and dashboards as needed in order to monitor business operations and deep dive into data to solve business problems.
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Participate in a Business Intelligence project implementation including gathering business requirements and translating them into detail requirements documentation, work with technical resources to design and model data, build reports/ dashboards, develop and execute test cases and prepare documentation & training materials.
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Improve quality of data such as support for activities to get members to update their membership data
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Apply project management and adopt a process mapping mindset when approaching new initiatives and projects
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Fulfil data and reporting requests received from business units within the organization
Requirements:
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Strong data analytical skills with the ability to collect, organize, analyse, and present findings with attention to detail and accuracy.
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Technical expertise regarding data models, database design development
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Knowledge of data mining and segmentation techniques are advantageous
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Experience in business intelligence and data visualization tools (such as Tableau, Power BI, Qlik) is preferred
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Proficient with SQL and Excel a must; knowledge and experience with Python and R is a plus
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Knowledge and experience working with CRM solutions is a plus
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Data-oriented personality with good communication skills to present insights and findings
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Work independently and able to effectively handle multiple tasks at one time
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Degree in engineering, mathematics or business management with 3-5 years’ experience related to data analysis, data management, business analytics or business intelligence would be an advantage
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Singaporean only
(EA Licence No. 14C7000)
(EA Personnel Registration No: R1332053)
