• Support the maintenance of mechanical infrastructure per manufacturers’ recommendation and corporate specifications.
• Work directly with the customer and/support staff to identify and troubleshoot as necessary to isolate the root cause of problems to include standing, bending and kneeling as needed to perform this task.
• Perform and execute necessary rounds such as Security and/or Facilities rounds throughout the Data Center and around the property as directed to insure the integrity of the site.
• Perform customer installation activities to include but are not limited to cage builds, rack layouts, electrical circuits, HVAC hot/cold aisle configuration, etc.
• Provide oversight of contractors and service providers in the Data Center as appropriate.
• Conduct daily inspections of all Data Center infrastructure equipment.
• Ensure Computerized Maintenance Management System data accuracy.
• Monitor building management systems and other automated tools and applications to ensure operational efficiencies.
• As a member of an on–call rotation provide emergency response as needed with DCS team.
• Shift, evening and weekend work required.
• Perform assigned tasks when part of a project team.
• Respond to both internal and external work requests within a timely manner delivering a high level of support.
• Lifting of and/or customer equipment required up to and in excess of 50 lbs. Server lifts can be utilized where applicable.
• Other duties as assigned.
• Operational experience with Data Center equipment that includes but not limited to HVAC, switchgear, generators, UPS, PDU, Chillers, RTU, CRAH/CRAC, Chilled Water systems, and VESDA
• Strong team player.
• Understanding and implementation of ITIL processes.
• Experience with Visio, AutoCAD, SAP, Maximo, CAFM, Siebel and Adobe Acrobat Writer.
Education or Equivalent Experience:
• Minimum of 2 years mission critical Facilities experience.
• Building Environmental Systems certificate or Stationary Engineer or Electro-mechanical technician certificate or licensed electrician require